Signal shows “SOS”

Got new sim installed yesterday , it will show one bar then became ‘SOS’


I tried the sim on another 2 iPhones (x and 6s) with no problems m , got 4 bars strong signals. My phone works with another SIM from another provider


also tried restore the phone still no success. Extremely frustrated!


I can see “service provider” however. The network says “not available”



iPhone X

Posted on Apr 12, 2020 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2020 4:56 AM

Perhaps your device is locked to the previous provider. Contact them and ask if you're eligible to have that iphone unlocked.

See also this support article:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Signal shows “SOS”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.