How to download previously purchased app AND require entirely new login before it is opened?

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mjk2099 Author

Level 1

8 points

How to download previously purchased app AND require entirely new login before it is opened?

I previously downloaded Words with Friends. I created a login ID and password. Then I deliberately deleted the app. I would like to download it again and be able to create a new login ID and password. However, when I tried to download it again, the app automatically opens with my former login and ID.

How can I repeat the download of the app but still have the app allow a fresh login with a new login ID and a new password?

iPad Air 2, iOS 12

Posted on Apr 12, 2020 2:20 PM

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Answer 1

MichelPM

Level 10

81,535 points

Apr 14, 2020 9:42 AM in response to mjk2099

You really need to reach out to the developer of Words with Friends, and that developer is Zynga.

Your issue is with the app.

This is NOT an Apple app, but a third party game app.

Contact the game developer, Zynga, for the answers you seek for this app.

This is not an Apple nor an iOS problem issue.

Best of Luck to You!

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Answer 2

sberman

Level 10

272,616 points

Apr 12, 2020 2:47 PM in response to mjk2099

This is a Words with Friends question.

The answer is here.

https://zyngasupport.helpshift.com/a/words-with-friends/?s=account-settings&f=how-do-i-manage-my-profile-settings&l=en

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Answer 3

mjk2099 Author

Level 1

8 points

Apr 14, 2020 9:35 AM in response to sberman

Thanks for responding. However, I don't see how the link you sent pertains to how to download a new version of Words with Friends and then allow this new download to be set up de novo.

I really need to do that. Can you provide more specific information or kindly point me to the site or resources that will tell me how to do this? I would be extremely grateful.

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How to download previously purchased app AND require entirely new login before it is opened?

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