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Level 1

4 points

activation lock

need to reset ipad to factory settings-apple support requires purchase evidence which I do not have-help!

Posted on Apr 12, 2020 3:27 PM

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Top-ranking reply

Level 10

103,365 points

Posted on Apr 12, 2020 3:39 PM

Hello,

I am sorry, without the original receipt there is nothing you or Apple can do.

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