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Serdang_IVL Author

Level 1

4 points

not getting call or messages when my WhatsApp app is not ON

I am having an iPhone 6 S plus, bought more than three years back, working absolutely alright.

Since about a week I am not getting call or messages when my WhatsApp or Facebook apps are not ON, though I am always connected to internet. However, the moment I open WA, I get missed call, messages notifications. I believe, it has happened after I updated Apps or iOS last time (about a week back).

I have checked all possible 'unable' settings, all are enabled. Made Off / On several times also.

iPhone 6s Plus, iOS 13

Posted on Apr 12, 2020 9:33 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

415,542 points

Posted on Apr 12, 2020 11:13 PM

WhatsApp is not an Apple product. Contact the app developer here --> App Support

Facebook is not an Apple product. Contact the app developer here --> App Support

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not getting call or messages when my WhatsApp app is not ON

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