Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Backup download

Hi guys, I need help for my iphone. I need to download files from it, but it's screen has stopped working is an opinion how to download it or i just lost my files from that phone. It's possible that iphone could upload all files through icloud, or i should go to the service to fix it. Thank you for help.

iPhone 7, iOS 13

Posted on Apr 13, 2020 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 12:55 PM

Did you try this...Force restart iPhone - Apple Support

2 replies

Backup download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.