Activation lock

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Bcar1960 Author

Level 1

4 points

Activation lock

I have recently bought a second hand ipad which has an activation lock. I am unable to get in contact with the previous owner for them to unlock this with their icloud account. Where should I go from here?

Posted on Apr 13, 2020 5:23 PM

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Answer 1

Best reply

ckuan

Level 10

120,716 points

Apr 13, 2020 5:24 PM in response to Bcar1960

Nowhere, unless you can get the seller to release the lock.

Activation Lock is a theft deterrent feature with no bypass or workaround.

Without the owner's authorisation, no thief or anyone including you can re-use the device.

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Answer 2

Apr 13, 2020 5:40 PM in response to Bcar1960

If you have proof of purchase from Apple Retail, Online, or an Authorized Reseller Apple would be able to unlock the device however if you and unable to obtain that, unfortunately nothing can be done.

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Answer 3

razmee209

Level 10

192,120 points

Apr 13, 2020 5:25 PM in response to Bcar1960

Turn off Activation Lock - Apple Support

turn it in to the local authority.

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Answer 4

Niel

Level 10

728,057 points

Apr 13, 2020 5:25 PM in response to Bcar1960

If you bought it through a place such as eBay, ask the people running the site or store for a refund. If not, nowhere; the activation lock is an anti-theft measure.

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Activation lock

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