Unable to activate an update is required to activate your iphone

The cellular data couldn't update on my phone. So, I backed my phone up through iTunes and tried to Restore it. It seemed to restore but then as I went to set it up, it said "Unable to Activate an Update is Required to Update your iPhone"

iPhone XS, iOS 12

Posted on Apr 14, 2020 12:30 AM

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4 replies

Apr 14, 2020 12:34 AM in response to hollisfromkalispell

Few Carrier (Cellular Service Provider) do not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • BSNL in India which provides APN pin to be updated manually as bsnlnet


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


Use the APN pin based on your carrier. Ask them or google and search.


If you do see the option to enter APN then the only option is give below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

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Unable to activate an update is required to activate your iphone

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