raphaella176 Author

Level 1

4 points

Payment Method

Unknown error is occurring when I try to update my card information

Posted on Apr 14, 2020 1:48 AM

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Similar questions

I tried to update my card details or add another card but it keeps failing. I don’t know why? Can’t update my payment methods.
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Why won't my payment method work Tried updating my card to payment method but each time I've tried keeps saying its failed. How do I fix this problem?
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Why is my payment method failing? Why is my payment method failing? no matter how often i put the card info and make sure all the info is correct it’s still failing. it used to work.
403 1

2 replies

Apr 14, 2020 4:37 AM in response to raphaella176

Are you using the instructions found here? Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266

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Level 10

685,227 points

Apr 14, 2020 7:45 AM in response to raphaella176

If necessary, contact iTunes Support.

iTunes Store - Contact Us - Official Apple Support.

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