iMessage error

I message can’t be activated, it gives me a message when turn it on (an error occurred during activation) then after restarting the phone and reset network setting it stays the same, and sometimes it just stay waiting for activation

iPhone 7, iOS 13

Posted on Apr 14, 2020 10:21 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2020 10:34 AM

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422 Especially see the contact options in the document.


If you're using an iPhone, be sure contact your carrier to make sure that you can send and receive SMS messages.


Still not activated after a day? Contact Apple Support.


And you can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


2 replies
Question marked as Top-ranking reply

Apr 14, 2020 10:34 AM in response to bashar51

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422 Especially see the contact options in the document.


If you're using an iPhone, be sure contact your carrier to make sure that you can send and receive SMS messages.


Still not activated after a day? Contact Apple Support.


And you can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Apr 14, 2020 10:33 AM in response to bashar51

Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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iMessage error

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