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Microphone not working on Skype for business

Microphone not working on Skype for business. Camera is working but not MIC.

MacBook Pro 15”, 10.15

Posted on Apr 14, 2020 11:18 AM

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Posted on Apr 17, 2020 7:00 AM

This issue could be that Microsoft no longer support specifically "Skype for Business" as it is now a consumer product. As such the specific "Skype for business" application might not be getting any further updates. The "business" application from Microsoft is now MS Teams.


I would recommend you try downloading the main Skype application and installing it and seeing if this solves the issue.


Skype Downloads: https://www.skype.com/en/get-skype/


Let me know if this works!

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Question marked as Best reply

Apr 17, 2020 7:00 AM in response to mateusz281

This issue could be that Microsoft no longer support specifically "Skype for Business" as it is now a consumer product. As such the specific "Skype for business" application might not be getting any further updates. The "business" application from Microsoft is now MS Teams.


I would recommend you try downloading the main Skype application and installing it and seeing if this solves the issue.


Skype Downloads: https://www.skype.com/en/get-skype/


Let me know if this works!

Apr 22, 2020 2:20 AM in response to A1A1B1

This appears to be a known feature of 16.28.175. Microsoft recommends some twisted operations on the TCC.db :(


The better solution appears to be to download 16.28.142 from https://download.microsoft.com/download/D/0/5/D055DA17-C7B8-4257-89A1-78E7BBE3833F/SkypeForBusinessInstaller-16.28.0.120.pkg. Just install over the newer version. As soon as you make a phone call SfB will properly ask for the permissions to access the microphone and life is good again.

Microphone not working on Skype for business

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