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Update payment method

My Apple ID won’t let me update my new card so I can download apps.

Posted on Apr 14, 2020 3:16 PM

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Question marked as Apple recommended



See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005


Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266


Note that before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. Or learn how to create an Apple ID if you don't have one." See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687  Note that "after you authorize the payment, the funds ... [are credited] to your Apple ID. Then, you can use the credit to make purchases from the App Store or iTunes store. Need more help? Contact Apple support for help here: Get started


See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

 You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Posted on Apr 14, 2020 3:35 PM

1 reply
Question marked as Apple recommended

Apr 14, 2020 3:35 PM in response to Marc922



See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005


Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266


Note that before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. Or learn how to create an Apple ID if you don't have one." See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687  Note that "after you authorize the payment, the funds ... [are credited] to your Apple ID. Then, you can use the credit to make purchases from the App Store or iTunes store. Need more help? Contact Apple support for help here: Get started


See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. ... When you see the message, don't try to edit any of your account information."

 

 You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

You can also use this iTunes Support form https://support.apple.com/en-euro/itunes-contact

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Update payment method

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