Facetime audio call not working
I cannot make audio call from facetime .it shows both options audio and video call but you cannot make audio call.audio call button is blank.
iPhone 11 Pro Max, iOS 13
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User profile for user:
brenden dv
User level:
Community Specialist
Hello Hamidghallu,
Thank you for using Apple Support Communities! I understand from the information you provided that you’re unable to use FaceTime for audio calls; I'd like to help.
The following support article provides some help for this issue:
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
Also, this article shows what is supported in each country:
Wireless carrier support and features for iPhone in Asia-Pacific - Apple Support
If you're in China, or purchased this iPhone from China, you will not have the option for audio calls.
Hope this helps.
Best Regards.