Facetime audio call not working
I cannot make audio call from facetime .it shows both options audio and video call but you cannot make audio call.audio call button is blank.
iPhone 11 Pro Max, iOS 13
Question marked as
User profile for user:
brenden dv
User level:
Community Specialist
Hello Hamidghallu,
Thank you for using Apple Support Communities! I understand from the information you provided that you’re unable to use FaceTime for audio calls; I'd like to help.
The following support article provides some help for this issue:
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
Also, this article shows what is supported in each country:
Wireless carrier support and features for iPhone in Asia-Pacific - Apple Support
If you're in China, or purchased this iPhone from China, you will not have the option for audio calls.
Hope this helps.
Best Regards.