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Sound not working

The internal speakers (and headphones) on my MacBook Air have just suddenly stopped working. I know it's not a hardware problem because i ran a search on the internet and find that a whole lot of folks are experiencing the same issue. Is there a software bug in any of the recent auto updates? A lot of folks seem to point to iTunes. I'm not sure how i should fix this problem... anyone else facing the same problem? Would welcome any suggestions.

MacBook Air, Mac OS X (10.5.8)

Posted on Jul 19, 2010 2:06 PM

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Posted on Jul 20, 2010 8:47 AM

I have the same issue. Although I'm starting to think it's a hardware problem.

I have no sound from either my internal speaker or from headphones, opening garage band brings up an error code "Core Audio: Selected Driver not found. (-10202)"

Pressing the volume buttons on the keyboard flashes up the level indicator on the screen but it does not change, and also a little "O" with a line through it appears underneath. The Sound Preference panel says "No Output Devices Found", and the volume slider is grayed out, set to max, with a grayed Mute box ticked.

Is yours the same?

I'll do some more digging and let you know what I find?
11 replies
Question marked as Best reply

Jul 20, 2010 8:47 AM in response to Sujit Pavithran

I have the same issue. Although I'm starting to think it's a hardware problem.

I have no sound from either my internal speaker or from headphones, opening garage band brings up an error code "Core Audio: Selected Driver not found. (-10202)"

Pressing the volume buttons on the keyboard flashes up the level indicator on the screen but it does not change, and also a little "O" with a line through it appears underneath. The Sound Preference panel says "No Output Devices Found", and the volume slider is grayed out, set to max, with a grayed Mute box ticked.

Is yours the same?

I'll do some more digging and let you know what I find?

Aug 30, 2010 6:42 AM in response to Sujit Pavithran

I'm having a similar issue with my new MacBook Air. My speakers work to play movies, etc, but none of my alert sounds or iChat sounds work. I rebooted and it worked fine, but then they stopped working the first time I woke the computer up after the reboot. Am I correct in guessing it's a software issue because the speakers do work with other applications?

Sep 7, 2010 10:53 PM in response to Sujit Pavithran

I found this answer through Apple's online support. Did it and my sound returned!
Online support indicates that the PRAM and NVRAM need to occasionally be reset.

Resetting your Mac's PRAM and NVRAM
2010-06-25 21:25:31 GMT
Products Affected
Portable Computers, Desktop Computers
Introduction

This document explains how to reset the parameter random access memory (PRAM) and nonvolatile RAM (NVRAM) on Macintosh computers.
How To

Important: If your computer does not retain parameter RAM (PRAM) settings when it is turned off, this generally indicates that the battery needs to be changed. Refer to Macintosh Family: Batteries and Part Numbers.
Resetting PRAM and NVRAM

1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

Sound not working

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