You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unresponsive Touch Screen

My screen on my iphone 6 is not working at all. I turned it on and off multiple times and even restarted it and the screen is still not working. So i am now left with none of my contacts or pictures, etc. and a touchscreen that is not working. Is there anything to fix it?

iPhone 6

Posted on Apr 14, 2020 8:39 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2020 12:31 AM

Try --> If the screen isn't working on your iPhone or iPad - Apple ...


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

1 reply
Question marked as Top-ranking reply

Apr 15, 2020 12:31 AM in response to rileigh112

Try --> If the screen isn't working on your iPhone or iPad - Apple ...


Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Unresponsive Touch Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.