i tried to trade in my iphone x for an iphone 11 pro max. everytime i try to buy it the price going to the original $1200 instead of the $950 (est)
Do i pay the $1200 and get reimbursed after i send over my iphone x? or am i doing something wrong?
Hello baby_possum,
Welcome to Apple Support Communities! The link MrBill3 posted is helpful, but the answer is a bit buried on the page. Here's the section that applies to your question:
"If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your old device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Store Gift Card via email."
So that's why the price goes up: the phone you are trading in must be sent in, evaluated, and then credit is returned to the card used to purchase.
Hello baby_possum,
Welcome to Apple Support Communities! The link MrBill3 posted is helpful, but the answer is a bit buried on the page. Here's the section that applies to your question:
"If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your old device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Store Gift Card via email."
So that's why the price goes up: the phone you are trading in must be sent in, evaluated, and then credit is returned to the card used to purchase.
Hello,
This link should answer your questions:
Turn the device you have into the one you want
Good luck.
iphone 11 trade in
