Refund money

Hi , so I had checked my bank statement and I had refunded back an app my younger siblings downloaded and payed without my permission. When I go to the status of the refund , it appears as “ refunded “ but I haven’t received the money. How long do I wait ?

Posted on Apr 15, 2020 12:16 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 2:19 PM

Hello and welcome to Apple Support Communities, Francescaaxo!


I understand you want to know how long refunds take. I'd be happy to provide information about this.


Depending on your payment method, the details of how long the refund will take are outlined here:

How long refunds from the App Store or other Apple services take


Have a great day!


2 replies
Question marked as Top-ranking reply

Apr 15, 2020 2:19 PM in response to Francescaaxo

Hello and welcome to Apple Support Communities, Francescaaxo!


I understand you want to know how long refunds take. I'd be happy to provide information about this.


Depending on your payment method, the details of how long the refund will take are outlined here:

How long refunds from the App Store or other Apple services take


Have a great day!


Apr 15, 2020 2:28 PM in response to Francescaaxo

Hi, 

 

I understand that you want to keep track of your refund status, and I'm happy to provide as much information as possible. 

 

According to Apple, the time it takes for the money to appear on your account or statement depends on your payment method. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement: 

  • Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.   
  • Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update. 
  • All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution." 

 

You can check out this Apple Support link for more information: 

How long refunds from the App Store or other Apple services take 

 

Hope this helps. 

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Refund money

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