VR not working anymore?!
Since updating the iOS to 13.4.1 VR Videos will not play anymore. Apparently Motion and orientation is auto-disabled and CANNOT be enabled by me in any way. WTF?
iPhone 11, iOS 13
User profile for user:
chris_g1
User level:
Community Specialist
Hi there, antalw,
Thank you for visiting the Apple Support Communities. If I understand, since updating the iOS software on your iPhone, the third-party software you use for virtual reality videos is not working as expected. I'm happy to help!
First, make sure that the app you are using is up to date. You can update your app by opening the iOS App Store and selecting "Update" from the menu across the bottom. You may also want to double check if the app is compatible with iOS 13.4.1.
Additionally, the steps in If an app unexpectedly quits, stops responding, or won’t open - Apple Support may also help. Even though your issue is more the app not working as expected, the steps can still be helpful.
Best.