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Pnt1234 Author

Level 1

4 points

Ipad External keyboard not working

The external keyboard is not working. I have tried cleaning the connections, disconnecting/re-connecting, forced shut down, checked settings and made sure keyboard is On. Any suggestions?

iPad Pro, iPadOS 13

Posted on Apr 15, 2020 7:01 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Apr 15, 2020 12:57 PM

Hello,

Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.

Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support

Contact AppleCare

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Ipad External keyboard not working

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