Movie purchase
Good morning,
I purchased two movies, Pitch Perfect 2 and 3, a few moments ago. They were meant to be a gift for my wife but appeared on my Apple TV instead. Could somebody help me to change this?
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Good morning,
I purchased two movies, Pitch Perfect 2 and 3, a few moments ago. They were meant to be a gift for my wife but appeared on my Apple TV instead. Could somebody help me to change this?
Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)
What did you do ? To gift them you should have followed these instructions : Send a gift from the App Store, iTunes Store, Apple Books, and more - Apple Support, not bought them on your own account
I guess I wasn’t thinking. We share a movies anywhere account and I purchased them through there. Am I out of luck?
Movie purchase