My MacBook won’t turn on. I keep reset but still the same.

My MacBook won’t turn on. I keep reset but still the same.

MacBook Pro 13", OS X 10.11

Posted on Apr 15, 2020 9:29 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2020 9:26 AM

Hi Chengdao,


Thanks for coming to Apple Support Communities for help today with your MacBook Pro that won't boot up completely. I'll do my best to help.


Have you tried restarting in safe mode yet? If there is third-party software preventing boot up, this will help: How to use safe mode on your Mac.


If that doesn't resolve the issue, boot into macOS Recovery: About macOS Recovery.


Then repair the disk in Disk Utility: How to repair a Mac disk with Disk Utility.


Let me know if that resolves the issue.


Have a fantastic day!


2 replies
Question marked as Top-ranking reply

Apr 16, 2020 9:26 AM in response to Chengdao

Hi Chengdao,


Thanks for coming to Apple Support Communities for help today with your MacBook Pro that won't boot up completely. I'll do my best to help.


Have you tried restarting in safe mode yet? If there is third-party software preventing boot up, this will help: How to use safe mode on your Mac.


If that doesn't resolve the issue, boot into macOS Recovery: About macOS Recovery.


Then repair the disk in Disk Utility: How to repair a Mac disk with Disk Utility.


Let me know if that resolves the issue.


Have a fantastic day!


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My MacBook won’t turn on. I keep reset but still the same.

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