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Phone not charging after 13.4.1 update

I am using XS Max right now.But after update to the iOS 13.4.1 phone not charging randomly.I had tried different charger but the found same result

Posted on Apr 15, 2020 9:48 AM

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33 replies

Apr 16, 2020 9:43 AM in response to sandeephpatel40

Hello sandeephpatel40,


Welcome to the Apple Support Communities, and I understand the iPhone isn't charging. I'll do what I can to help get it charging again.


You've done a great job narrowing it down. Try the remaining steps from here: If your iPhone, iPad, or iPod touch won't charge


Feel free to reach out if you need anything further. Take care.

May 7, 2020 12:34 PM in response to lovinglucilu

Been having similar issues with my iPhone 8 in the last few days. Charging is intermittent tho headphone adapter still works in the same port. Have cleaned the port, reset the phone, and tried multiple chargers and Cords. Nothing works consistently and sometimes will charge for a while and then stop suddenly short of full charge but not at the same percentage

May 11, 2020 1:13 PM in response to sandeephpatel40

Im having the same issue with my ipad ! , I tried all the fixes from website like hard restart and cleaning the port .... ets. Then I bought new original cable but that didn’t work then I bought new charger which also didn’t help, then i I thought this could be due to update or software

upon search i found this thread


the summary of my issue is that it shows “ Not Charging “. But if i keep it over night it will charge up to 80% but with still showing not charging

note im using the original ipad charger the 12 watt

Jun 13, 2020 2:05 PM in response to nchari

Even after the 13.5.... update the problem still exists. Here’s a work around that I just found out after experimenting a couple of times. In my iPad, I turn it off(completely power down) then wait for at least 60 seconds(for whatever reason it doesn’t work if you plugged in the charger less than 60 seconds) after 60 seconds plugged in the charger and it will re-start and starts charging... It works for me 99% of the time and I hope it will work on you too. I therefore conclude it is a software issue since it starts charging 99% of the time i. doing the same process whenever I needed to charge my iPad. Let me know how did you do after trying what works for me.

Jun 14, 2020 2:10 PM in response to xxxemercadoxxx

Thx emercado. Tried multiple times. No luck. Same charger and cable charges my wife’s iPhone and iPad fine. On another note, I have 1 non Apple charger that is charging this iPad and my phones. All my apple chargers don’t work for these 3 devices but same chargers work on wife’s iPad and iPhone. Guess I’ll have to buy non Apple chargers to keep going with these devices if Apple can’t figure out what’s going on.

Jul 12, 2020 9:29 PM in response to sandeephpatel40

My iphone 11 develop the same problem too, it won't charge on the original 5V 1A charger with the original cable.


That charger and cable charge everything else i have: iPad mini 2, iPad mini 4, iPad Pro 10.5.


I try all other chargers i had, found out that:


All MFI cables work other all my other apple devices.


1) All 1A charger won't works.

2) All 2A charger won't works

3) All 2.1A charger works at 1A charging speed

3) All 2.4A charger works at 1A charging speed

4) All Quick charge 2.0 3.0 charger won't charge

5) All Quick charge power bank won't charge

8) All 1.5A power bank worn' charge

6) All 2.1A power bank won't charge

7) All 2.4A power bank charge

8) Qi-wireless 1A won't charge


i guest will have to wait until they fix it, but, shipping product with not work charge is unacceptable!!

Phone not charging after 13.4.1 update

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