You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Your computer was restarted because of a problem." 3-5 TIMES PER DAY

My brand new Macbook Pro, 16" 2019 (2.4GHZ 8-core Intel Core i9) is restarting multiple times per day. I have macOS Catalina installed (versioin 10.15.4).


Thanks in advance.



MacBook Pro 16", macOS 10.15

Posted on Apr 15, 2020 9:56 AM

Reply
3 replies

Apr 15, 2020 1:21 PM in response to danamarlane

panic(cpu 0 caller 0xffffff8001c91b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.

Backtracing specified thread

Backtrace (CPU 0), Frame : Return Address

0xffffff83abfd3900 : 0xffffff80016471e8

0xffffffa3e60eb920 : 0xffffff80015433f1

0xffffffa3e60eb990 : 0xffffff8001541c2f

0xffffffa3e60eb9e0 : 0xffffff80016442e9

0xffffffa3e60eba20 : 0xffffff8001643b4b

0xffffffa3e60eba50 : 0xffffff7f851beced

0xffffffa3e60eba80 : 0xffffff7f851d7f75

0xffffffa3e60eba90 : 0xffffff8001c2ff59

0xffffffa3e60ebaf0 : 0xffffff7f8551f602

0xffffffa3e60ebb30 : 0xffffff7f851cc3a6

0xffffffa3e60ebbb0 : 0xffffff7f851c78eb

0xffffffa3e60ebc50 : 0xffffff8001c020cf

0xffffffa3e60ebcc0 : 0xffffff8001c1a770

0xffffffa3e60ebd60 : 0xffffff8001c028b9

0xffffffa3e60ebdb0 : 0xffffff8001c17e1b

0xffffffa3e60ebe50 : 0xffffff8001c14294

0xffffffa3e60ebea0 : 0xffffff8001c11d40

0xffffffa3e60ebef0 : 0xffffff8001c11bd9

0xffffffa3e60ebf30 : 0xffffff8001c2d43e

0xffffffa3e60ebf70 : 0xffffff8001c2ca36

0xffffffa3e60ebfa0 : 0xffffff80014c713e

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f851b6000->0xffffff7f85206fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f81f11000

com.apple.driver.AppleMuxControl2(5.1.16)[35A245F9-3261-359F-925C-59CDBE8FF584]@0xffffff7f85514000->0xffffff7f85528fff

dependency: com.apple.driver.AppleGraphicsControl(5.1.16)[B2381909-ADF2-3459-AA30-4D8D2DC2AF73]@0xffffff7f85511000

dependency: com.apple.iokit.IOACPIFamily(1.4)[9D1FF279-C4A2-3344-902F-E0B22B508689]@0xffffff7f81f08000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f81f11000

dependency: com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f851b6000

dependency: com.apple.AppleGraphicsDeviceControl(5.1.16)[56FDE242-D4A6-3E8F-A81C-CE9BA61E3828]@0xffffff7f852cb000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19E287




"Your computer was restarted because of a problem." 3-5 TIMES PER DAY

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.