Disabled account
I received an update on my claim but when I try to log in to view my update it is saying my account is disabled?
why might this be? How do I enable it?
iPhone XS Max
Question marked as
If this is in the iTunes/App Store, see the 3rd link.
If your Apple ID is locked or disabled - Apple Support.
If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support.