bill for itunes

Question

hanishah Author

Level 1

8 points

bill for itunes

reference number : MT***DLS

i did not purchase any apps or i tunes. but they charges me MYR 147.90

[Personal Information Edited by Moderator]

Posted on Apr 16, 2020 8:28 AM

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Answer 1

Best reply

ed2345

Level 9

62,576 points

Apr 16, 2020 9:07 AM in response to hanishah

Hani,

Follow the steps in here to get it resolved: https://support.apple.com/en-us/HT201382

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Answer 2

lkrupp

Level 6

14,908 points

Apr 16, 2020 9:16 AM in response to hanishah

Did the charge actually appear on your card or did you just receive an email stating the charge was made? Scammers often try to trick users into entering their credentials in order to gain access to your account.

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Answer 3

hanishah Author

Level 1

8 points

Apr 16, 2020 9:29 AM in response to lkrupp

Cancel the purchase

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Answer 4

hanishah Author

Level 1

8 points

Apr 16, 2020 9:39 AM in response to lkrupp

cancel the purchase

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Answer 5

ed2345

Level 9

62,576 points

Apr 17, 2020 2:40 PM in response to hanishah

Hani,

This is a user forum and we do not have the ability to do anything with your account. To get it resolved, pls follow the steps in the support document linked above.

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Answer 6

lkrupp

Level 6

14,908 points

Apr 18, 2020 6:06 AM in response to hanishah

hanishah wrote:

Cancel the purchase

No, I refuse

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bill for itunes

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