I blocked someone and they’re still able to text me

I blocked someone and they’re still able to text me

Posted on Apr 16, 2020 9:12 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2020 9:43 AM

Hi Jo0917,


Thanks for using Apple Support Communities! I see you are having an issue with someone not being blocked as expected, and I'd like to do what I can to help.


Is the number the message comes from shown exactly as the number which was blocked? If it comes through as a private number, that can't be blocked.


Is your iPhone up to date with iOS 13.4.1? Update your iPhone, iPad, or iPod touch


Also check for a carrier update by following these steps: Update your carrier settings on your iPhone or iPad


If the exact number is blocked, and you're all up to date, but if the messages or calls still come through, do you have any call filtering apps? If so, uninstall and restart your iPhone. See if that resolves your issue. If so, contact the app developer to let them know. How to contact an app developer


Are the messages coming in with the Messages app? If it's a third-party app, then you'll want to contact that app developer also.


Take care!

1 reply
Question marked as Top-ranking reply

Apr 17, 2020 9:43 AM in response to Jo0917

Hi Jo0917,


Thanks for using Apple Support Communities! I see you are having an issue with someone not being blocked as expected, and I'd like to do what I can to help.


Is the number the message comes from shown exactly as the number which was blocked? If it comes through as a private number, that can't be blocked.


Is your iPhone up to date with iOS 13.4.1? Update your iPhone, iPad, or iPod touch


Also check for a carrier update by following these steps: Update your carrier settings on your iPhone or iPad


If the exact number is blocked, and you're all up to date, but if the messages or calls still come through, do you have any call filtering apps? If so, uninstall and restart your iPhone. See if that resolves your issue. If so, contact the app developer to let them know. How to contact an app developer


Are the messages coming in with the Messages app? If it's a third-party app, then you'll want to contact that app developer also.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I blocked someone and they’re still able to text me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.