Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessages wrong number

I ported my old phone number to a new company, I inserted the new sim card with a temporary new number and then it switched to my old one in an hour. However, now iMessaging is stuck on that temporary number. I tried multiple ways suggested but can't fix it. please help!

iPhone 7, iOS 13

Posted on Apr 16, 2020 11:08 AM

Reply
Question marked as Best reply

Posted on Apr 20, 2020 4:02 PM

Thank you Eric for your help and responses. Eventually the only solution was to actually change the number through “Phone” rather than “iMessages” and “Facetime.” Just an FYI if you or someone else has this problem in the future !

4 replies

Apr 16, 2020 11:25 AM in response to Eric Root

Thank you Eric! When I check my ID on apple website, the number is still the old one, but I still deleted and re added with verification code. On my phone, iMessages and FaceTime are still using the temp number which I can’t delete. So should I just wait 24 hours from when I re entered my correct number on the website ?

iMessages wrong number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.