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Can I return an opened box iphone without packaging to apple store?

Can I return an opened box iphone without packaging to apple store?


I bought an iphone from an apple store, then all the store closed. I heard we can do returning after the stores reopen (in 14 days), but I lost the pachaging of iphone. Can I still return it?

iPhone XR, iOS 13

Posted on Apr 16, 2020 3:44 PM

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Posted on Apr 16, 2020 6:09 PM

Do ask Apple to make sure; but here is their regular return policy:


https://www.apple.com/shop/help/returns_refund


And some FAQ's re. the current situation:


https://www.apple.com/shop/browse/store/temporary_closures

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Can I return an opened box iphone without packaging to apple store?

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