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Someone is using my Apple ID.

I was on my iPhone and I got a message from Apple that someone just log in with my Apple ID and using iMessage and FaceTime one new iPad.

First I don’t have a new iPad. I have one but old.

Second, nobody was using FaceTime and iMessage.

Who should I contact to fix this problem? Someone might be using my Apple ID.

Meantime , what can I do to fix this myself?

iPhone 11, iOS 13

Posted on Apr 16, 2020 5:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2020 6:18 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.        


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


 Two Factor Authentification availability.     


 Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

1 reply
Question marked as Top-ranking reply

Apr 16, 2020 6:18 PM in response to youngmee128

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.        


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


 Two Factor Authentification availability.     


 Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

Someone is using my Apple ID.

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