See who tried to access my account

received an email from apple support saying my account was blocked because they detected 2 unauthorized devices tried to log in using my Apple ID. How do I see who it is?

Posted on Apr 17, 2020 3:32 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2020 3:39 AM

Was your account actually blocked for a period of time?


See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.”


Make sure the email was from Apple support. See Identify scams related to purported apple notifications per Eric Root below. If the mail was not from Apple, then you were being scammed.

 

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. … “The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

2 replies
Question marked as Top-ranking reply

Apr 17, 2020 3:39 AM in response to chouchounova

Was your account actually blocked for a period of time?


See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.”


Make sure the email was from Apple support. See Identify scams related to purported apple notifications per Eric Root below. If the mail was not from Apple, then you were being scammed.

 

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. … “The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

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See who tried to access my account

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