Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does my iPhone has any safety issues?

I recently received an email from a hacker. This guy claimed that he know all of my passwords including Facebook email and etc. I just wonder is it possible that my iPhone had been installed any malicious software or trojan? If it’s real, how to scan and fix these problems on iPhone?

iPhone 8 Plus

Posted on Apr 17, 2020 3:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2020 4:00 AM

The email is just that, an email. The scammer has purchased thousands of user names/passwords from hackers that had previously hacked sites such as Hotmail, yahoo, etc. They are now trying to use those user names and passwords to scare people such as yourself and thousands of others into believing they have access to your devices ...... they don’t.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Apr 17, 2020 4:00 AM in response to chao34

The email is just that, an email. The scammer has purchased thousands of user names/passwords from hackers that had previously hacked sites such as Hotmail, yahoo, etc. They are now trying to use those user names and passwords to scare people such as yourself and thousands of others into believing they have access to your devices ...... they don’t.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Does my iPhone has any safety issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.