I need to send/take in my Mac for repairs. How do I protect my personal information?
I need to send/take in my Mac for repairs. How do I protect my personal information?
MacBook Pro 13", macOS 10.15
I need to send/take in my Mac for repairs. How do I protect my personal information?
MacBook Pro 13", macOS 10.15
Protect it how— you need a password to log into your Account— so it is psswd protected.
If you use File Vault, then it is File Vault protected.
Always have a known good backup, before you send it in.
3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.
Boot clone https://discussions.apple.com/docs/DOC-10081
How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250
Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac
note: >System Preferences>Security & Privacy >Privacy>Full Disk Access
unlock the padlock, press the + button and add Disk Utility
Back up your machine with Time Machine. Create a new Administrator account on the machine that the techs can use to boot the machine and test. You will need to give the techs the password. Delete your old account.
When you get, restore your machine from backup. If they didn’t have to replace or reformat the hard drive, you might even be able to restore from a local snapshot in30 seconds, but don’t count on that.
I need to send/take in my Mac for repairs. How do I protect my personal information?