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Is there a heating problem after 13.4.1 upgrade to iphone 7

Hi Friends,


Facing lot of heating problem and faster battery drain after 13.4 and then 13.4.1 upgrade since April 10 2020. No solution so far, no external apps running, when I run safari browser the phone gets heated

Posted on Apr 17, 2020 6:52 AM

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Apr 18, 2020 1:10 PM in response to AmitIngale

Hello AmitIngale,


Thank you for using Apple Support Communities! I understand from the information you provided that you’re experiencing issues with battery life; I'd like to help.


After updating the iPhone, it's not uncommon for the iPhone to be a little warm after updating. This article provides a little more information about this, and some other processes that can affect the temperature of the iPhone


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support


This article has some additional information and tips to help with regard to your battery:


iPhone Battery and Performance - Apple Support


Hope this helps.


Best Regards.

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Apr 21, 2020 3:44 AM in response to Teddy_B

No it didn't solve my problem. You did not understood the problem I think.


  1. Please see the log from my above post
  2. After opening safari, phone gets hot within a minutes time and battery starts to drain


Other apps do not have such a problem, can I go back to 13.3 ?


Regards,

Amit

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Apr 21, 2020 8:39 AM in response to AmitIngale

Amit,


Thanks for getting back to us. Apple does not provide a method of downgrading the software on your iPhone. If you verified via the links provided that your battery health is still good and your iPhone is being keep within acceptable operating temperatures, then the next best step would be to reach out to Apple Support:


Contact Apple Support


Have a great day.

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May 27, 2020 11:47 PM in response to AmitIngale

It has been several weeks since I updated and same thing. If I’m texting someone or talking, playing a game or even just reading my phone get excessively hot. Not normal at all.

even when I am in an air conditioned room. It still get hot.

i have tried a restore. Still nothing. And yes battery drains hella fast. Even when not in use.

hope Apple puts out a fix for this!!

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Is there a heating problem after 13.4.1 upgrade to iphone 7

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