iOS 13.4.1 Skype for Business push notifications broken

Question

iOS 13.4.1 Skype for Business push notifications broken

Prior to updating to 13.4.1, I consistently received push notifications no matter how long it had been since I opened my Skype for Business App on my phone.

Now, after about 10 seconds since I last navigated away from the app, it seems the session ends and I no longer receive notifications. When I reopen the app, it establishes the connection with the server again and I can see missed chats.

All phone settings are correct. I've reinstalled twice. I've done a forced restart. Nothing seems to be working to keep this app alive like it used to. Help!

iPhone XR, iOS 13

Posted on Apr 17, 2020 10:48 AM

Reply

Answer 1

Teddy_B

Community Specialist

Apr 18, 2020 5:55 PM in response to LindsNotIrish88

Hello and welcome to Apple Support Communities LindsNotIrish88,

I see that you're having an issue with no receiving notifications from Skype. I can understand your concern, and I'd be happy to get you pointed in the right direction.

You've already done some great troubleshooting steps to try to resolve this issue. If you've already checked for any pending updates in the App Store for the app, uninstalled and reinstalled, and the issue remains, you'll want to reach out to the app developer. The article below will guide you on how to contact a third-party app developer.

How to contact an app developer

Thank you for using Apple Support Communities.

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iOS 13.4.1 Skype for Business push notifications broken

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