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iphone4 apple id change

how to change apple id from my secondhand

Posted on Apr 17, 2020 11:46 AM

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Question marked as Best reply

Posted on Apr 17, 2020 11:48 AM

What do you mean by your secondhand?


If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Turn off Activation Lock - Apple Support.      


If necessary, if you are the original owner, contact Apple ID Support. Apple Support will need to see the original purchase receipt with the serial number/paperwork.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


https://twitter.com/AppleSupport

1 reply
Question marked as Best reply

Apr 17, 2020 11:48 AM in response to rukhsana193

What do you mean by your secondhand?


If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Turn off Activation Lock - Apple Support.      


If necessary, if you are the original owner, contact Apple ID Support. Apple Support will need to see the original purchase receipt with the serial number/paperwork.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


https://twitter.com/AppleSupport

iphone4 apple id change

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