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User profile for user: jetstar2
jetstar2 Author
User level: Level 1
8 points

iTunes

unable to sync music from PC Windows 10 to iPhone 7 Plus. Diagnostics OK

iPhone 7 Plus

Posted on Apr 17, 2020 11:48 AM

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User profile for user: the fiend
the fiend
User level: Level 7
22,530 points

Posted on Apr 17, 2020 12:33 PM

  • Have you synced this particular phone with this iTunes Library in the past?
  • What happens when you try?
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User profile for user: jetstar2
jetstar2 Author
User level: Level 1
8 points

Apr 19, 2020 9:17 AM in response to the fiend

When I attempt to Sync iTunes indicates "waiting for sync to start" then "preparing to sync'' then "waiting for sync to be applied" in quick succession but sync does not occur.


With Music selected (next selection under Summary) the page shows i Cloud Music library is on but I canceled Apple Music a couple of weeks ago which is confirmed when I check my account details.


I am connecting my iPhone to my PC with an Apple connection cable since the iPhone WiFi appears to be disabled although it is in fact active and OK with other devices including my computer.

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iTunes

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