How do u turn off 2 step verification

2 step or 2 factor?

They are different animals.

2 factor authentication can not be disabled if it's been enabled for more than 2 weeks or if it was enabled when the account was created.

To disable 2 step authentication, follow these steps:

1. Sign in to your Apple ID account page.
2. In the Security section, Click Edit.
3. Click Turn Off two-step verification.
4. Create new security questions and verify your date of birth.

You'll get an email confirming that two-step verification for your Apple ID is off.

Thanks for the help.

Theresa

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