Others can’t hear me on the phone

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Others can’t hear me on the phone

When on the phone, the person I am talking to will suddenly not be able to hear me. Sometimes it’s for a few seconds and sometimes it’s for so long that they hang up. This happens in the phone app. I’ve tried to remedy this with certain people by calling on Discord, but I get crazy feedback and can hear what I’m saying on their end with a little delay. It’s so bad that I can’t hear them speak at all. This also happens on Signal. The only calls that work are via Snapchat, but that’s only a solution for talking with friends when I have WiFi.

All if my microphones work just fine and I’ve reset multiple times and that didn’t resolve anything.

iPhone XR, iOS 13

Posted on Apr 17, 2020 9:25 PM

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Answer 1

CarlAVII

Community Specialist

Apr 19, 2020 6:12 PM in response to Sammoth13

Hey Sammoth13,

Thanks for using Apple Support Communities! I understand you're running into an issue with being heard when making calls on your iPhone. I definitely understand how important it is to get this resolved, and I'm happy to help.

You mentioned that your microphones are working, so you may have already tested them using the steps in the link below. If not, I recommend checking working through them just to confirm.

If the microphones on your iPhone aren't working

It sounds like this may only be happening when you're using cellular data to make calls. If that's the case you may also want to check for carrier settings updates, and connect with your carrier to look into this further.

Update your carrier settings on your iPhone or iPad

Thanks again, and have a great day!

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Others can’t hear me on the phone

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