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Face ID not showing for app updates

When I have an app update I am asked for password rather than Face ID. All settings are set up for Face ID for this but still not showing.

I have reset Face ID and also have alternative Face ID.

Anyone having same problem and have solution please.

Using iPhone 11Pro Max with latest operating system.

iPhone 11 Pro Max, iOS 13

Posted on Apr 18, 2020 12:10 AM

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Question marked as Apple recommended

See If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114 "If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can’t enroll your face, ... contact Apple Support."

Posted on Apr 18, 2020 4:15 AM

1 reply
Question marked as Apple recommended

Apr 18, 2020 4:15 AM in response to The Cook

See If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114 "If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can’t enroll your face, ... contact Apple Support."

Face ID not showing for app updates

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