iTunes Library

Jeremy_V,

Implemented all your suggestions including the removal of iTunes and all associated apps as outlined on your web page. Reinstalled iTunes from MS Store. I restarted iTunes and changed iTunes directory to my connected external drive. Once I shutdown iTunes and restart the iTunes directory is changed back to the default location on my internal C: drive.

In Preferences I have checked:

1. Keep iTunes Media Folder organized, and 2. Copy files to iTunes Media Folder when adding to library.
2. 
   

I also respond YES to: Would you like to move & Rename files in your new iTunes media folder to match the "keep iTunes Media Folder organized" preference. Responding NO to the question doesn't fix it either.

Is there some Preference I should select to make the Library location change permanent? Is an external drive the problem. It is connected when I start my laptop.

Talked to support about changing location of iTunes Library. Was told that relocating Library to an external storage device is treated differently than an internal location. It's updated external location will not remain in iTunes when restarting and iTunes defaults to the internal location. External location must be reentered in Edit/Preferences whenever iTunes is restarted. I suggested, in case survey response, that they might look into changing this feature as external storage devices are prevalent.