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Entourage no longer opens on my Mac with the Catalina update; how do I convert files to Outlook? Since I cannot open Entourage, I can't use the Entourage file export function.
iMac 21.5", macOS 10.15
The only automated way to update Entourage's data is to first import it into Outlook 2011 (which also will not run in Catalina). Once you have that import done, then you can import the 2011 Main Identity data into Outlook 2019 or 365.
A .pst file is what the Windows version of Outlook/Entourage would export. For the Mac, it's .olm .
Which version are you trying to move to Catalina? What are you trying to import it to? Office 365 or 2019?
I appreciate your trying to help. I'm looking to move Entourage email files (and ideally folder structure) into the latest version of Outlook in O365 on my Mac. I didn't realize when I upgraded to the latest OS that Entourage wouldn't open any longer. Does the answer your question.
Sort of. I'm going to assume you have the Mac version of Entourage. Last one was in Office 2008. As first mentioned, the easiest way by far is to get Entourage data into Outlook 365 or 2019 is to first import it into Outlook 2011. Then from that conversion into the new version, which I presume you already have. For whatever reason, MS has made it so Outlook 2016 or newer can't import Entourage data. Only Outlook 2011.
This will require a Mac that can boot into Mojave or older as Office 2011 is also 32 bit software and will not run in Catalina. If you can, find anyone you know with Office 2011 who can do the import for you. They can then put the imported Main Identity folder on a flash drive, which you can then import into Outlook 365/2019.
After that, the Main Identity folder is no longer used. Everything will be in this folder:
/Users/your_account/Library/Group Containers/UBF8T346G9.Office
Otherwise, you need to take the long, manual way around.
1) Export your contacts to a (tab-delimited text) file. That can be imported into Office 2019 or 365.
2) For your email, you have to drag them all out to folders. We'll use the Inbox as an example. Create a new folder on your desktop named Inbox. Go back to Entourage's Inbox and highlight all emails you have in that folder. Drag them all into the folder you created on the desktop. They will all be saved as individual .eml files, which will also carry any attachments they have. Repeat for every mail folder you have in Entourage by creating same-named folders on your desktop for each one and dragging the appropriate emails out of Entourage to each desktop folder.
3) You'll have to take screen shots of your account settings (incoming and outgoing server names, etc.) so you can duplicate those under Office 2019 or 365.
4) Once you have Office 2019 or 365 installed, recreate your user account from the info in step 3.
5) With the account recreated, import your contacts. Create any custom email folders you may have had in Entourage 2008 (next to the defaults of Inbox, Trash, Sent, etc).
6) Highlight the Inbox folder. From the desktop, drag the .eml files in your saved Inbox folder to the same-named location in Outlook. Repeat for all other folders you have. They'll all be flagged as new, unread emails.
Hi Kurt, my challenge is that Entourage cannot be opened so I can't open it and drag files anywhere. It's completely disabled. I have to somehow get to them another way aside from opening the application. Again, I appreciate your insight.
You'd have to go back to the Mac Entourage was on where it worked. If this is the same Mac, then you need to reinstall an older OS on a new partition, just for the sake of being able to run Outlook 2011 long enough to import the Entourage 2008 Main Identity data.
But you would of course first need to acquire a copy of Office 2011. Or, have someone you know who has 2011 do that first conversion for you.
There just isn't a quick or easy way to do it without having Outlook 2011 available.
Thanks. Recommendations on a utility to convert Entourage data to a pst?
Thanks again.
Entourage no longer opens on my Mac with the Catalina update; how do I convert files to Outlook?
