Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant slide and wont turn off

My iPhone 8 plus wont let me slide on the screen in any direction.

Been trying to do a soft reset to try to fix it but can't slide the bar.

Have also tried multiple times to do a hard reset but using the volume and power button like it says on the support page is not working either.

iPhone 8 Plus

Posted on Apr 18, 2020 3:36 PM

Reply
Question marked as Best reply

Posted on Apr 18, 2020 3:50 PM

I think that you are performing the forced restart incorrectly. This is how to do it.


iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


2 replies

cant slide and wont turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.