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Apple id

Please I want to reset my Apple ID to zero

iPhone 11 Pro, iOS 13

Posted on Apr 18, 2020 5:50 PM

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Posted on Apr 19, 2020 4:08 AM

As Eric says you could purchase something of value greater than or equal to the amount of your store credit or try to get Apple Support to zero out your account balance using this link https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060&symptom_id=23330

 

The link eventually comes from here: Change your Apple ID country or region https://support.apple.com/en-us/HT201389. This document says: If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support

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Question marked as Best reply

Apr 19, 2020 4:08 AM in response to alibabil

As Eric says you could purchase something of value greater than or equal to the amount of your store credit or try to get Apple Support to zero out your account balance using this link https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060&symptom_id=23330

 

The link eventually comes from here: Change your Apple ID country or region https://support.apple.com/en-us/HT201389. This document says: If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support

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