User profile for user: gregor97
gregor97 Author
User level: Level 1
8 points

Payment

Hello,


I have a problem with my subscription payment. There is some notifications that my payment is failed but I don’t know why.

I use the same payment method for 2 years already and once I had that problem which is gone in two days (I did nothing about it, it’s just gone by himself) but now it’s there for a few days already. I have money on account so that shouldn’t be a problem.


What should I do?


Thank you, Gregor

iPhone 7 Plus, iOS 13

Posted on Apr 19, 2020 1:29 AM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,979 points

Apr 19, 2020 2:03 AM in response to gregor97

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005 and


Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing. 

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