Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

Hello,


I have a problem with my subscription payment. There is some notifications that my payment is failed but I don’t know why.

I use the same payment method for 2 years already and once I had that problem which is gone in two days (I did nothing about it, it’s just gone by himself) but now it’s there for a few days already. I have money on account so that shouldn’t be a problem.


What should I do?


Thank you, Gregor

iPhone 7 Plus, iOS 13

Posted on Apr 19, 2020 1:29 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2020 2:03 AM

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005 and


Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing

5 replies
Question marked as Top-ranking reply

Apr 19, 2020 2:03 AM in response to gregor97

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005 and


Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.