I'm trying to upgrade my iCloud storage and keep getting an error message on my Mac, "you can't manage your storage at this time". I've also tried doing the same thing on my iPhone and also repeatedly got an error.
MacBook Pro 16", macOS 10.15
I found the issue. There as an issue with the payment option that I had enabled (PayPal). When I replaced this payment option with a credit card the issue was resolved. It would have been nice if the error had been clearer in the first place.
Hello and welcome to Apple Support Communities rodoliver,
I see that you're getting an error message when trying to manage your iCloud storage. I can understand wanting to get this resolved, and I'd be happy to help.
Let's start by having you sign out of iCloud and restart both devices and then try again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
If the issue remains, take a look at the article below that can help.
If the issue remains, respond back with some more details. Are you connected the internet? Which version of software are you using on your devices? Have you been able to manage your iCloud storage from either device in the past?
Thank you for using Apple Support Communities.
I signed out of iCloud on my iPhone, iPad and Mac then restarted all of them. I signed into iCloud on my iPhone (leaving the iPad & Mac un-signed in). I got the error "Currently unable to complete this transaction" which I'd seen several times before on the iPhone. I signed out again on my iPhone and signed in on my Mac. This also eventually failed after selecting the plan I get the message "You can't manage your storage at this time ..."
The link posted doesn't provide any useful hints on how to solve the problem. I don't want to reduce my use of iCloud but rather to upgrade it.
iCloud error - "you can't manage your storage at this time"
