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daviddaka5 Author

Level 1

4 points

Hello - Phone fix

My iPhone is stuck on the logo. Its a 7 plus.

can you help?

iPhone 7 Plus, iOS 11

Posted on Apr 19, 2020 3:29 PM

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Level 6

18,372 points

Posted on Apr 19, 2020 4:54 PM

Force restart iPhone - Apple Support ⬅︎⬅︎ try this...

Press and hold both the volume down button and the Sleep/Wake button.
When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. ⬅︎⬅︎ see this...

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Level 6

18,372 points

Apr 19, 2020 4:54 PM in response to daviddaka5

Force restart iPhone - Apple Support ⬅︎⬅︎ try this...

Press and hold both the volume down button and the Sleep/Wake button.
When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. ⬅︎⬅︎ see this...

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