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Regarding Apple ID

When I update an app it says that my Apple ID is disabled and when I install an app it says that this Apple ID has not yet been used in the iTunes Store.

How can I solve these problems?

Posted on Apr 19, 2020 4:58 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 5:41 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support.     


iTunes Support – world wide        


For the 2nd problem, try to fix it with iTunes Support or log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

Apr 19, 2020 5:41 PM in response to hiroko48

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support.     


iTunes Support – world wide        


For the 2nd problem, try to fix it with iTunes Support or log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

Regarding Apple ID

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