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how i can send my iphone to repair

my iPhone 11 Pro Max screen it’s broken how I can send it to applestore with all this COVID-19

iPad, iPadOS 13

Posted on Apr 19, 2020 5:12 PM

Reply
6 replies

Apr 24, 2020 12:11 PM in response to Karen0987

I took my iPhone in for repairs on March 9, 2020. Seven weeks later there has been no progress on the repair. I've tried contacting support but there is never a customer service rep available. I would highly recommend not submitting your phone for repair through Apple. I now refer to Apple as the new Comcast-- they are available to sell you a product but not available to support their devices.




May 11, 2020 4:48 AM in response to Karen0987

Every email I send to your support/repair dept. comes back with this reply: we cannot accept your phone until you switch off the 'Find my Phone'. I have tried over and over, apparently with success though from the repair dept they say it has not been removed and tell me the phone must be switched off !!!!!!!

Now please understand - I can not switch the phone off - Part of the problem.


WHAT NOW?

how i can send my iphone to repair

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