Hi My Iphone 8 is frozen with a black screen. After putting it for a charge i don't see a battery red icon so no charging. i am unable to locate it on itune to reset either. All i hear is a noise from the back o the phone once i put it to charge like noise that a processor is running. Please help
iPhone 8, iOS 13
Hello,
Try following the steps on this link:
https://support.apple.com/en-gb/HT201412
Let me know if you need any more help :)
Thanks, EpicX
Hello,
Try following the steps on this link:
https://support.apple.com/en-gb/HT201412
Let me know if you need any more help :)
Thanks, EpicX
Ok, in that case, you should Contact Apple Support
Please bare in mind Apple support options are currently limited.
Thanks, EpicX
Thank you for the reply, have tried everything on the link but the black screen remains. The phone doesn’t even start charging ( don’t even see a red icon). Also every time i put it for a charge there is a subtle static noise from the back of the phone.
Iphone 8 is frozen with a black screen
