Question: Q: I recently replaced my MacBook HD with a SSD. Now Officeworks does not function. Will I need to reinstall Officeworks

Hi thortha,

Thanks for the post. It's important to make sure your Mac is running as you expect, and I'd like to learn more about what's happening to see how I can assist.

For clarification, are you referring to Microsoft Office? Also, when you say it doesn't function, what's happening? Be sure to include any error messages you see.

As a general starting point, clicking Apple menu () > Restart might be helpful. Also, testing an issue in safe mode and a new user account can be useful in narrowing things down. You'll find the steps for these below:

How to use safe mode on your Mac

How to test an issue in another user account on your Mac

Feel free to reply back with the answers to the questions above. If you test in safe mode and a new user, be sure to include the results.

Take care.

Hi there thortha,

Thank you for replying. Have you checked in with Microsoft directly? Depending on exactly what happens when you try editing existing files, it may be worth reaching out as they would be in the best position to assist with an issue like this: Contact Office Support

Kind regards.