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Question: Blue tooth audio device will automatically disconnect after upgrading to MacOS 10.15.4

After upgrading to MacOS 10.15.4, the audio devices will always automatically disconnect about 10~15 seconds after connecting to the my Macbook Pro (2017).

I've tried AirPods 1, AirPods Pro and Jabra Elite 65t, all got the same issue.

But, my blue tooth mouse, keyboard and trackpad2, all of them can connect to my Macbook Pro (2017) without the disconnection issue.

MacBook Pro 13", macOS 10.15

Posted on Apr 20, 2020 3:37 AM

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Apr 21, 2020 2:52 PM in response to JerryTsai919 In response to JerryTsai919

Greetings JerryTsai919,


Thanks for visiting the Apple Support Communities! I understand your Bluetooth audio devices are unexpectedly disconnecting from your MacBook Pro.


I suggest checking for wireless interference, as outlined in the following article: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


Within the article, you'll see the suggestion to test the behavior while your Mac is connected to a 5 GHz Wi-Fi network: "Reduce the number of active devices that use the same wireless frequency band. Both Bluetooth and Wi-Fi devices use the 2.4 GHz band, but many Wi-Fi devices can use the 5 GHz band instead. If your Wi-Fi router supports both bands, it might help to connect more of your Wi-Fi devices to the 5GHz band. Some dual-band routers manage this for you automatically."


If you have any external devices or drives connected to your Mac, then disconnect the devices and drives, reset the SMC and NVRAM, and test the behavior: How to reset the SMC of your Mac - Apple Support & Reset NVRAM or PRAM on your Mac - Apple Support


Kind regards.

Apr 21, 2020 2:52 PM

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Question: Blue tooth audio device will automatically disconnect after upgrading to MacOS 10.15.4